A primer on the role of Lead UX Designer, for anyone wanting to understand what it entails and what’s expected.

Here then are ten things you can do as a designer to start making your company take design seriously.

Whether you work in an agency or as part of an in-house team, there’ll come regular moments where you’re briefed about a new project, and asking five key questions can help ensure the whole project goes smoothly.

Back in September last year, I wrote an article about designers and mental health. In this follow-up - Part 2 - I want to suggest what designers can do to help manage each of these problems in turn.

I want to write a little today about designers and their mental health - for example problems such as anxiety, panic and depression - which I believe too often affect professional creatives.

For many firms, growing a ‘design culture’ in their business is quite the undertaking, however you can start small and make impactful changes very quickly. Here are ten things you can do to begin introducing design culture to your own company before you go home this evening.

Done well, personas are a handy reference guide that helps designers and developers remember who they’re designing and building for throughout their project, because it’s certainly not themselves. These are my top tips for avoiding the common pitfalls and making the time invested worthwhile.

Based on years of practical experience, these are my top ten tips for small to mid sized companies looking to build or overhaul their site.

Free pitch work where a prospective client approaches a design agency with a new project, and asks them to begin design work for free. There are several reasons why this is a false economy.

I believe there is an opportunity now to demonstrate better business practice in design and start seeing real change in our wellbeing. I believe there are ten things we can start working on right now.

A service blueprint is an easy to read, visual map that lays out the complete picture of how customers consume your service, and what's going on behind the scenes, too. It distills a lot of complex information down to something easy to reference, and lets everyone see the big picture.

Some practical advice for design job seekers. As an interviewer, I’d like to help you all avoid the most common mistakes and get the best result you can next time you apply for a job as a digital, industrial or service designer.

The side-step from product into digital UX design is desirable because of the huge amount of opportunities right now, and possible because they have so much in common. Here are the ten things you need to know before you leap.